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Privacy Policy

We respect your privacy and are committed to protecting it.

Information we collect about you

Personal contact information (name, email, phone number, etc.) is only collected from you when you knowingly provide it to us by registering or submitting a form on our website.

Visitor information (location, device, browser) and “click stream” data (website usage information) is collected automatically via cookies and analytics technology as you navigate our website and perform search queries.

How we use your information

If you are logged in as a registered user, your usage information will be associated with your user account so that we can remember your preferences and provide a better experience. When you are not logged in as a registered user, your session information will not be personally identifiable. Anonymous usage information is viewed in aggregate to identify patterns and statistics that we can learn from to provide better services. Your information is never sold, traded, or bartered with any third party companies. The information we collect is only available to our staff and trusted partners.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We periodically review and update these security measures. Unfortunately, no data transmission over the Internet can be guaranteed to be one hundred percent (100%) secure. As a result, although we strive to protect a visitor’s personal information, we cannot ensure or warrant the security of any information transmitted to us or from our online products or services, and the visitor does so at his/her own risk.

Advertising and Remarketing

We may use the Google AdWords Remarketing service to show our advertisements on websites across the Internet via the Google Display network. AdWords Remarketing serves ads based on the pages you visited as recorded by a cookie in your web browser. The cookie does not identify you or give access to your computer or mobile device. Remarketing allows us to only display ads that are relevant to you. If you do not wish to see Remarketing ads from us or any other advertiser, you can opt out Google's use of cookies for ad personalization here: http://www.google.com/settings/ads

Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. Children under 13 years old should not use our website or services.

Your acceptance of this policy

By using our website, you agree to this privacy policy. If you do not agree with our policies and practices, refrain from using our website. Our policy may change at any time, and your continued use of our website after changes are made to the policy indicates your acceptance of the revised policy.

Testimonials

11/2018 
 
We bought our Kona home in November 2018 and are so grateful we worked with Lance and Kimi. We started working with them in the spring of 2018, when we visited Kona and Lance took us to see many properties and informed us about microclimates and different neighborhoods. Then we headed backed to Boston and Lance kept in touch with us about listings, the market, and the vog. One time he texted us a picture of a gorgeous clear day, and a few days later he texted a picture of a voggy day, saying he wanted us to see that too - that's the kind of people Lance and Kimi are, honest and upfront. Once we found a home their guidance and hard work were absolutely indispensable to us. Great negotiating skills, responsiveness to our many questions and concerns via text, email and Skype, and through the entire closing process holding our hands and digging up and/or checking all documents with our best interests in mind. There was so much to keep track of and so much we weren't even aware of that needed to be checked, we are beyond grateful that we worked with Lance and Kimi. They are experienced, knowledgeable, efficient, thorough, professional, and kind.
You can't go wrong with Lance and Kimi!

 
Denise & Joe  
2/19/2019
Lance, we love that your client has an agent who cares about them the way you do.
Love the idea of sharing the shifting market guide this way, and love even more your commitment to guiding and advising your clients through the buying/selling process. We are grateful to be your partner! 
Yours truly
Keeping Current Matters 
Charlotte P. H.

8/31/2018
What an outstanding experience we had with Lance Owens and Kimi Nagatoshi!! We gave Lance our thoughts about what we might be looking for in a new home on Hawaii Island and he showed us quite a number of places that fit that description. We hadn't thought we'd actually buy on that trip -- we were really only trying to see what we could afford -- but with what Lance showed us, we ended up putting an offer in after only 3 days of looking. And then Kimi went to work helping us through the entire process of the inspection, counteroffers, and, ultimately, the purchase. It's our dream home and we have both Lance and Kimi to thank! 
Karl and Mary 

Source: Realtor.com

Karl and Mary


8/30/2018
8/17/2018 
7/13/2017
5/22/2017
Lance and Kimi did a fantastic job selling our multiple lots in Kau. We continue to recommend Lance and Kimi to our friends!

Source: realtor.com

Kathy and John C.
5/18/2016 Aloha Lance! Thank you all for your “local kine” support of the Big Island Chocolate Festival this year. It was really very successful and your support helped us keep the ball rolling as we brought tickets in. I will let you know how much was raised for the schools, but wanted you to see this online news story that mentions your sponsorship. Hawaii 24/7 has quite a large readership. Thanks again! http://www.hawaii247.com/2016/05/15/big-island-chocolate-festival-names-top-confections/ Julie Ziemelis-Owner Ziemelis Communications Integrated Communications Expert-PR
2/29/2016 In 15+ years of Hawaii Mortgage Company dealing with thousands of realtors, it is very rare when you come upon agents who really care and love what they do and want to make the transaction as wonderful as possible for all parties involved. Lance and Kimi go above and beyond for their clients and the mortgage professionals (like us!) who they are working with. In a world full of mortgage regulations, Lance and Kimi make sure to keep everyone on track of the timelines to ensure closing on time, which benefits both the sellers and buyers. We are lucky to work with them and look forward to many more transactions together in the future! Maura K. Shannon Manager / Mortgage Loan Originator NMLS #339190 Hawaii Mortgage Company NMLS #232582 443 Portlock Road Honolulu, Hawaii 96825 Tel: 808-988-6622 Fax: 808-988-7722 Maura K. Shannon
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REALTOR® certification                                                                                                                    

Kona Home Team
 Lance Owens RS-62947 | 808-936-8383 
Kimi Nagatoshi RS-76851 | 808-936-2575
LUVA LLC | RB-21030 | Office ID 2340 | Office 808-769-5111
75-240 Nani Kailua Dr. Suite 8, Kailua Kona, HI 96740